Privacy Policy

1. Overview

Buildwise Bloom respects your privacy. This Policy describes what we collect, why we collect it, and how you can control your information. We do not sell personal data.

2. Data we collect

• Account data: name, email, password (hashed), and preferences (theme, Reduced Motion).
• Course activity: enrollments, progress, notes, and completion status.
• Support messages: details you share when contacting us.
• Device and usage: browser type, pages visited, and approximate location derived from IP for security.
• Cookies: essential (session), preferences (theme), and optional analytics.

3. How we use data

• Provide and improve courses and platform features.
• Send service emails (enrollment, receipts, schedule changes).
• Respond to support requests.
• Detect abuse and secure accounts.

4. Lawful bases

We process data based on contract (course delivery), consent (optional cookies), and legitimate interests (security, analytics with safeguards).

5. Sharing

We share data with processors that help us operate the service (payment, email delivery, analytics). They process data only under our instructions. We may disclose information to comply with legal obligations or defend legal claims.

6. International transfers

Where data leaves your region, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

7. Data retention

We retain account and course data for as long as your account is active and as required by law. You may request deletion at any time.

8. Your rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability (where applicable).
• Withdraw consent at any time for optional processing.

9. Security

We apply encryption in transit, role-based access, and routine security reviews. No internet service is 100% secure; we work to minimize risk and notify you of material incidents as required by law.

10. Children

Our services are for individuals 16+ (or higher per local law). We do not knowingly collect data from children.

11. Cookies

Essential cookies operate the site. You may opt in or out of analytics cookies in your browser settings. You can also adjust preferences via our cookie banner.

12. Contact

Questions about this Policy? Email us at [email protected] or call +1 (415) 555-0198.

13. Changes

We will update this Policy when practices change. Material updates will be signposted in-app.